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Tip job:
Nedeterminat
Număr Post:
GEAP323971
Localitate:
Bucuresti
Companie:
Orange Romania
Dată limită:
13/08/2023
How would you like to work in IT & Communication, toying with cutting edge technologies and enjoying your life? Come closer to #LifeAtOrange.
We’ll recruit you from the safety of your home and we’ll prepare you for our activity, which is currently running in hybrid mode.
What we’re looking for
- General marketing campaign management competencies (ideation, conception, feasibility, execution and campaign post audit)
- Proven ability to translate ideas, customer needs, and strategic differentiators into successful products / offers
- Proven ability to successfully partner with other departments and 3rd party partners
- Results focused and able to translate assignments into timely actions and deliverables
What you’ll be doing
- Customer upsell and development
- Identifies customer development and opportunities, by data analysis and segment splitting
- Properly links fiber/DTH/fLTE and IT&C services up-sell opportunities with critical moments in customer lifecycle
- Appropriately associates cross-sell opportunities: acting on mobile customers with convergent offers
- Works in close cooperation with the campaign manager
- Design targeted upsell and cross sell offers in cooperation with Marketing proposition managers Customer retention
- Defines retention process for mobile and fixed services across all channels
- Manages the process and own the be able to report the KPIs
- Puts together a compelling and segmented retention and loyalty offer
- Propose initiatives aimed at optimization of suspension and payment process
- Develop churn prevention programs in relation to each market segment and sales channel
- Manages all proactive loyalty initiatives across all channels and segments
- Develop proactive and reactive programs in relation to each market segment and sales channel aimed to increase customer stickiness and avoid future churn
What you need to know/have
- Min 3 years' experience in marketing/sales in telecom
- Understanding of the market and offer positioning
- Previous experience in a similar position - a real advantage
- Proficient user of the Microsoft Office pack: advanced Excel Basic SQL query writing skills
- Excellent communication skills
- English – advanced user (written / spoken)
- Planning and organizing
What’s in it for you
- Performance Bonuses – based on your results & the company’s;
- Loyalty Bonuses, if you extend your stay;
- Electronic Meal Tickets - as you imagine;
- Medical & Life insurance for you - facilities for your family, too;
- #WFH & Flexible hours;
- Professional GSM subscription;
- Personal GSM subscription, also [because we believe in communication!];
- Special grants on Smartphones & devices; discounts for Orange products & services;
- Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
- Wellbeing Programs – we support your Zen;
- & more!
Come & work for a #TopEm ployer company. You could be part of an organization where great colleagues and team spirit support your professional development.
Apply and let’s have a talk.
At Orange, you can.
We encourage all candidate profiles, regardless of gender, age, race, citizenship, ethnicity, color, language, religion, social origin, genetic traits, sexual orientation, permanent or temporary disability, nationality, political choice, social category or social origins, situation or family responsibility, belonging to a disadvantaged category, membership or trade union activity.
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